Order Information

Any questions, just call. 303-249-5082

SERVICE

We pride ourselves on our customer service and understand that every occasion and event is unique. Please feel free to contact us anytime at brigid@bsimple.net or 303-249-5082.

TURNAROUND TIME

Once your order is placed, you will receive an automatic email confirming your order. You will also receive a phone call from us to review your order. Proofs are emailed within 24 business hours and we ship within 2-3 days after you approve your proof. The turnaround time for weddings usually take longer as they are much more personal and customized events.

PROOFS

We never print a card until you have seen a digital version and have approved it. We will send you as many proofs as it takes to get the design right. We will not, however, do multiple design templates so that you may pick one and then begin to modify that. The proof will look like the real version, however keep in mind that there may be differences in the way monitors display color.

PHOTOS

For orders that require a photo, we ask that you email your picture to brigid@bsimple.net. Please include your name, phone number and the template name when you send your photo.

If your photo isn't in digital format you may find a scanner and scan it in at 300dpi and then email it to us. If you are unable to scan your photo, send us an email note and we'll arrange for you to send us an original. We'll return the original with your order. In special cases, we do accept original photographs via regular mail. Please contact us first before you do that. Our number is 303.249.5082

What kind of photographs do I send?

Send as big and original as you have. We can often work with smaller images but the bigger the image the better.

By submitting photographs, you are agreeing that you own valid copyrights for the photos and that you are, or have received permission, from those pictured in the photographs. If the photo is of a minor, you are agreeing that you are, or have received permission, from that minor's legal guardians. We can accept professional images for creating your order. However, we MUST receive written permission from the photographer .The photographer can fax us this information directly at 303.554.4369. Please inform the photographer, that an emailed copyright release will not be sufficient. Keep in mind that the unauthorized use of professional images is illegal.

Can you/will you crop and/or adjust my photograph?

Yes, we will make sure that the photo looks good within the design. You always have the ability to change a photo back if you do not like the way it looks in the proof.

DESIGN CHANGES

We are happy to include ordinary design changes with any order. That means anything in regards to colors, photo layouts, fonts or artwork from other templates. If you want something more, like additional photos or artwork not seen on other templates, you’ll need to pay the custom fee of $30.00. We love it when clients use our templates just the way they are but if you don't see one you love, just let us know how we can change it so that it better suits your needs.

ORDERING

Once you find a design you like, you'll then have a chance to tell us how many you want and where to send them. You can also tell us any design changes you would like on your card. We will also call you to confirm your order and any design changes. Please fill in the customize card text box with all of the pertinent information, like dates, names, times, or anything else that should obviously be personalized for your order.

After you order, you can always change the quantity, etc. until we actually go to print. If you'd like more, we're happy to add more but once we print, we can't take away from the order. If you add, we'll try to combine the two and not make you pay shipping twice.

We do require a minimum order of 25 cards. You will receive two additional cards and envelopes for every set of 25 ordered.

If you don't like ordering online feel free to call us at 303.249.5082 or send us an email with your phone number and we will call you.

PRIVACY

We do not trade or sell personal information of those who visit our site. Your complete satisfaction and privacy is our top concern. Any images you send will not be used for any other purpose except to create your announcement, invitation, or thank you card. Your images will not be used in any promotional catalogs or design catalogs without your express written consent. We recognize that your photographs are very personal and private. They will remain that way. Your photos will not be sold or given to any other company or individual separate from your Bsimple transaction.

SECURITY

PayPal provides our shopping checkout, which is safe and secure for convenient shopping. PayPal gladly accept all major credit cards.

POLICIES AND DISCLAIMERS

All card designs are copyrighted and are the property of Bsimple. By visiting our site, you agree that you will not copy, print, download or otherwise reproduce any part of our cards by any means. You agree that neither Bsimple shall not be liable for any direct, consequential or incidental damages arising out of any aspect of your order, including but not limited to products, printing or delivery. We do not warrant against late deliveries due to shipping delays, backorders, discontinuation or color variations. You agree to sign off on all proofs once you are satisfied with the design. You agree to allow Bsimple to label the reverse side of the paper with our logo and website information (wedding pieces excluded).

Thanks again for shopping with Bsimple and we hope to see you again. Any further questions and/or comments may be answered by email at info@bsimple.net.

By submitting an order to bsimple.net, you agree to the following:

Copyright Material And Limited License - You certify that you are the parent or guardian of the minor whose photo you submit, or have obtained the consent of the parent or guardian to submit the minor's photos. You certify that you own or have the rights to use any information or pictures supplied by you. Bsimple will not use any photo announcements, invitations or stationery for promotional or advertising purposes without the expressed consent of the customer.

Under no circumstances may any graphics or pictures be duplicated for use on another web page, either by downloading from the website(s) during the period of time it is posted online or from any other page on the bsimple.net web site, or by duplicating from the email of the proof provided to the customer in the proofing stage. These components have either been licensed to or created by bsimple.net expressly for use on the Bsimple web site. Use of any of these components for any other purpose is expressly prohibited.

All announcements/invitations/stationery remain the property of bsimple.net as the creator or licensee of the graphics and are not intended for free use. This site and its contents belong to bsimple.net. Bsimple owns the copyright to the contents of this site.

This web site may contain links to other web sites. These links are to companies we believe you may have an interest in. Bsimple is not responsible for the content of any other site or for ongoing review of other sites.

Limitation Of Liability- In no event shall Bsimple be liable to any entity for any direct, indirect, special, consequential or other damages (including, without limitation, any lost profits, business interruption, loss of information or programs or other data) that are related to the use of, or the inability to use, the content, materials, services and functions of the site, even if Bsimple is expressly advised of the possibility of such damages.

Indemnification - You agree to indemnify and hold Bsimple, and its subsidiaries, affiliates, officers, agents, co-branders or other partners, and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your use of the bsimple.net, your connection to bsimple.net, your violation of the Usage Agreement, or your violation of any rights of another.

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